Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Resolution Warranty

  • Each ticket you post to our tech assist team will be replied to within about 1 hour. All standard inquiries are going to be answered asap. Yet, if the service question you have sent us needs the help of a capable technician, we will forward the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Professional Client Assist Service

  • We are working for you 24x7x365 to provide you with help and client support and also to assist you with any issue that you could run into while you are managing your virtual server. We’re able to support you with all installed in advance software applications, plus your OS, server admin panel (with respect to the VPS type) and the Website Control Panel produced entirely by our developers.

  • Intuitive help center

  • An Informative Help Section

  • An in–depth and frequently updated collection of articles is incorporated into our custom–built Website Control Panel. It includes quick tips about how to execute all of the primary website management jobs. The Help area supplies thorough how to articles and step by step video courses. You can reach the Help area by clicking the Help or Video buttons in the right side of each Control Panel section.