1 hour ticket response
Our team of technicians is specialized in offering swift answers to all your inquiries. We will review your support ticket as soon as it is received and will reply back with a solution within less than sixty minutes after the trouble ticket submission. As a matter of fact, our average tech support ticket response time is 20 minutes.
A First–Rate Help Desk Service
Our technical support staff representatives possess enormous experience in the Linux shared hosting world and are proficient enough to find a rapid answer to your problem. If, however, the case at hand is not within the competence of a support technician, the trouble ticket will be sent to a developer or admin for further investigation.
An Easy–to–Navigate Help Center Section
To help you get a quick hint on how you can use a particular service, we have integrated a really user–friendly Help Center section in your Website Control Panel. You can search through a broad selection of web hosting account management articles and website management articles, refer to the F.A.Q. section or watch our how–to video tutorials.