Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour reply guarantee with all of our Linux shared hosting packages, which means that every single advice request you post is going to be replied to within sixty minutes max. Our support staff members are taught to very fast deal with any case and to offer you well timed information on any difficulty that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time needed. Our team of consultants is going to be on–line for you 24x7x365 to react to all your problems and to fix any matter you will likely have. You can submit a technical support ticket from your Website Control Panel or send us an e–mail any moment. In addition, on working days, you’ll be able to give us a call or work with the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • DivX Hosting has built–in an in depth know–how base into the Control Panel that will help you obtain effective step by step details at any time. Each area of the Control Panel has its own contextual guide area showcasing a variety of how–to articles. We have also prepared movies to ensure that you get a much better idea of how to carry out any presented activity.