Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section incorporated into our Website Control Panel features a selection of help articles and regularly asked questions. Aimed at fixing any common issue that you may come across, they are compiled by our support team of qualified technicians.

  • Top quality support service

  • How–To Video Clips

  • For users who’d rather find out how to remedy a regularly experienced problem by watching a how–to video, we’ve added a selection of video tutorials to our Website Control Panel. All the training videos are very short and simple to understand. They offer step–by–step demonstrations of various website management tasks.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 tech support service and a 1–hour support ticket response guarantee. Our skilled techs will be online for you 24/7/365 to attend to your queries and to sort out any problem that you could possibly encounter. Just send a client support ticket from the Help Center and we will get back to you instantly.