A 99.9% Server Uptime
We have built our shared hosting system using stable hardware components and strongly modified software. Our system administrators have installed a customized version of SELinux on each of our physical machines in order to ensure maximum protection and reliability. We’ve added several DDoS prevention mechanisms coupled with powerful firewall software to make sure our network is impenetrable and safe.
Our Linux shared hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
In order to provide a topflight hosting service, you can rarely trust the default network configuration in a datacenter. We have built our very own custom internal network in an effort to ensure a faster–than–the–speed–of–sound connection speed with the rest of the world.
And thanks to this, no matter which datacenters you select: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to lower all potential risks with our cloud hosting plans and regardless of the fact that we offer topflight support, there are occasions when the customer is just not satisfied with what we are offering. Or he wants to migrate to a more robust web hosting solution, such as a virtual private server or a dedicated hosting server.
This is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully happy, we will give you a full refund.
24/7 Technical Support
We’ve meticulously selected each member of our 24x7 support team to make certain that we can provide the very best client support service you can possibly get. Each of our support engineers has lots of years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. What’s more, they’re available to you 24x7x365 – you’ll be able to call them at any time and they’ll get back to you as quickly as possible.
Their average response time is below 20 minutes, whilst with many other hosting distributors you have to wait for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in under 1 hour.