If you’ve never opened a hosting account or you’re switching companies and the new one uses an account administration dashboard that you haven’t seen before, you may get puzzled about how to carry out a specific operation in your account or on your PC. That’s why, some hosting providers have prepared a knowledge base, which includes the most frequent inquiries and problems related to their platform, instead of including only general facts. This type of knowledge base will allow you to find the desired information quickly and effortlessly, so you won’t need to waste a lot of time and efforts on stuff that might require something as simple as clicking on a button or marking a tick box. In this way, not only can you get things done, but you can also get to know lots of new and helpful things, both about the way you can administer your account and about the way the hosting service works as a whole.
Extensive Online Documentation in Shared Hosting
Our shared hosting plans feature a comprehensive knowledge base where you can find information on all the issues that you may run into and their resolutions. You can become aware of how to create and manage an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your email client are accurate, but you aren’t able to send emails, for instance. We have done our best to be as thorough as possible and to cover all possible options in order to save you time and energy and to give you different solutions for each problem. The knowledge base features educative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in each section of the Control Panel, while if you want to check the complete archive of articles, you should go to the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated hosting come with in-depth online documentation where you will find info about all the features that our in-house created Hepsia Control Panel comes with, in addition to solutions to different questions and complications that you could run into. All installation guides feature step-by-step explanations, which suggests that you won’t need to worry about missing something if you’re intending to export a database, for example. The troubleshooting articles encompass a range of likely causes of specific problems and the solution for each and every one of them, so if you’re not able to send email messages although you have the right SMTP settings, for example, you can quickly find out what the reason could be and correct the problem with several mouse clicks in your email client. As Hepsia has quite a lot of features, you will be able to find relevant articles in each of its sections. In case you want to check out all help articles, you can use the Help menu, which is located in the top right corner of the window.