Q: What exactly does web site migration mean and what does it entail?
A: The website migration service offered by DivX Hosting is totally free and consists of transferring all your web files, databases and e–mails from your present provider to your brand–new web hosting account with us. We will also update all the settings needed for your websites to be completely functional on our super–modern cloud hosting platform.Our techs are fully capable of transferring just about any website. With years of work experience behind their backs, they’re experts in the inner workings of our web hosting platform, our Control Panel and all other famous Control Panels. For them, moving a custom–made application with multiple custom libraries is as elementary as moving a simple WordPress–based weblog.
Q: How much time will the web site migration procedure take?
A: While we can’t give you an exact time interval, since there are lots of variables, including the size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will do our best to move your site within 48 hours, and in some cases – within 24 hours (in case the content is not large).
Q: What details will I be required to give to your Website Migration Department?
A: Yup. We will need the name of the website that you wish us to migrate. We will also require a means to access your old hosting account so that we can get the files pertaining to your web site.
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: What about downtime? Will my website be unavailable?
A: No. Your site will remain accessible online during the migration. As soon as everything is completed on our end, we’ll let you know so that you can preview it and check for problems. If everything is OK, all you will have to do is change your domain name’s DNS records.
Q: Will my old hosting provider need to provide any information/help?
A: While we migrate your content, your hosting provider won’t be aware of the transfer at all. We will not contact them in any way.
Q: Does it matter what platform my present provider is using?
A: We can transfer your site from any web hosting provider or any Linux–powered hosting platform on condition that we can receive access to the Control Panel and there’s FTP access available.The only sites that we cannot migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.